Partner operating model
SLAs, exclusions lists, and per-client project separation.
Case study · Agency / services
An agency hit delivery capacity. We became their overflow link desk — brand-safe placements, predictable monthly volume, and reports account managers could reuse.
01
Retainer clients needed consistent links, but in-house outreach couldn’t scale without hiring. Marketplace sellers failed the agency’s brand-safety bar.
02
Treat the agency as the client. Shared QC standards, niche playbooks per account, and a reporting format built for resellers.
SLAs, exclusions lists, and per-client project separation.
Same checklist as direct brand work — no “agency grade” shortcuts.
Live URLs and notes formatted for account managers to paste into client decks.
03
Retainer capacity with flexible monthly volume and dedicated partner contact.
Agency QC bar, niches, banned topics, and sample report approval.
Guest posts + niche edits allocated per client brief; mid-month status updates.
Packaged metrics and placement highlights for client presentations.
04
The agency scaled link delivery without growing headcount — and kept client trust intact.
Roughly 3× link fulfilment capacity versus pre-partnership baseline at peak months.
White-label reporting adopted across accounts; no brand-safety incidents logged.
Partner retained month-over-month as a core fulfilment vendor.
Client
Agency / services · Ongoing retainer
“Reporting was clear enough to drop straight into QBRs. We got overflow capacity without risking client trust.”
Next step
Order a link package aimed at the practice pages that matter — clear packs, live URLs.